FK Logo

Our Structure 

Our structure is configured and managed by Lean principles, which enable us to deliver results and add value to your operations.  

 Vending Operations:

  • Field Trained & Certified to be compliant with your facilities Health & Safety requirements.
  • Field Trained & Certified on the equipment they service at your facility.
  • Provides scheduled on-site replenishment support eliminating the need for partners to receive and put-away inventory.
  • Backed up by our internal Vending Administration Team who:
    • Manage replenishment orders through the automated vending system eliminating the need for partners to generate purchase orders.
    • Provide administrative support by setting up new employees, granting employee access to equipment, and item management within the vending environment.
    • Manage software updates.
    • Provides scheduled usage reports using the AutoCrib system.
    • Receives direct training in California from the AutoCrib Tech Support team ensuring all members are knowledgeable and available to provide support to our partners.
  • Field personnel provide regular equipment maintenance to ensure the highest percentage of vending uptime.
  • Provide on-site equipment troubleshooting support if required.

Vendor Managed Inventory (VMI) Operations:

    • Field Trained and Certified to be compliant with your facilities Health & Safety requirements.
    • Field Trained and Certified to service your VMI storage locations.
    • Utilizing FK Bar Code technology, create replenishment orders for your inventory based on agreed upon parameters, eliminating the need for you to create purchase orders for repetitive items.
    • Put-away replenishment inventory at your facility, eliminating the time required for you to perform this task.
    • Manage multiple stock keeping locations within your facility.
    • Maintain bar code labels at your facility.
    • Ensure the work area is clean and orderly when they leave.

    Data & Inventory Control:

    • Analyzes our partners transactional data, and if required, acts on the output.
    • Maintains and proactively adjusts inventory levels to meet demand.
    • Maintains inventory health for our consigned inventory partners.
    • Analyzes consumption, trends, spikes and seasonality of items allowing FK to optimize partner specific stock.
    • Responds to a variety of inquiries regarding product and inventory and provides data to both FK internally and to our partners.
    • Generates both scheduled and ad-hoc reports for our partners.

    Warehouse Vending Support:

    • Prepares replenishment orders in your specific end-user usage quantities.
    • Applies RFID tags to products for ease of your end-user check-out.
    • Applies labels to products for easier identification as required.
    • Packages items into end-user usage quantities to eliminate waste.
    • Stages orders for efficient put-away at Vending site.
    • Utilizes our warehouse management system, reducing inefficiencies and promoting advanced inventory management which allows FK to operate at the order accuracy goal of 99.8%.

    Warehouse Vendor Managed Inventory (VMI) Support:

    • Prepares replenishment orders for VMI Personnel.
    • Breaks boxes when required to meet replenishment demand.
    • Stage orders for VMI delivery.
    • Utilizes our warehouse management system, reducing inefficiencies and promoting advanced inventory management which allows FK to operate at the order accuracy goal of 99.8%.

     Logistics:

    • Provides scheduled VMI replenishment site visits using our own fleet of delivery vehicles.
    • Provides scheduled Vending replenishment site visits using our own fleet of delivery vehicles.
    • Provides regular delivery service for items not included in our Vending or VMI programs.
    • If required, provide RUSH shipments.

    Digital Strategy:

    • Develops initiatives such as partner portals, enhanced e-commerce programs and promotional material which are all focused on improving your digital experience with FK.
    • Enhances and deploys technology to improve your access to FK's products and services with an overall goal of streamlining your processes. 
    • Currently over 75% of order lines processed by FK arrive electronically.
    • Increasing accessibility to your consumption information.

    Account Management:

      • Participate in continuous training on our processes and services to ensure you are aware of all FK has to offer.
      • Participate in continuous training on our products to ensure you are using the best matched items for your applications.
      • Develop projects focused on specific cost saving initiatives to lower your total cost of Maintenance, Repair and Operating (MRO) supplies ownership.
      • Perform line item reviews looking to eliminate duplicate function items where possible thus reducing your inventory.
      • Perform onsite safety audits such as; eyewash station inspections, fall arrest equipment inspection, respirator fit testing, and safety Personal Protective Equipment (PPE) reviews to help validate you are using the right products within your facility.
      • Dedicated to ensuring our operation supports and fits seamlessly with yours.

      Customer Service & Sourcing:

      • Your time is valuable, our CSR's respect this fact and are fanatical about response time to requests and inquiries.
      • Aspires to provide the best solutions and will often provide alternate sourcing options where applicable.
      • Recognizes the importance of relationship building and we work to understand your business which helps us meet your needs and requirements.
      • Partners closely with our purchasing department to ensure product sourcing is of the highest value to customers; and, since the CSR's know how to ask the right questions, your products will be delivered accurately and on time.

      Purchasing:

      • Works closely with Data and Inventory Control ensuring inventory levels meet your product demand.
      • Manages Special Buyer Stock (SBS) inventory for "make to order" items and items not traditionally stocked by FK but are items you want us to stock to reduce your headache.
      • Works with Account Managers to source quality products at the lowest possible cost for you.
      • Facilitates emergency shipments and finds alternative sources for products if required.